1
Set up common reference with your team
- Define its strengths and its areas of improvement. Know the styles of management and find where to be.
- Formalize common objectives according to the human environment and the parameters appropriate for the company.
Exercise
Case study to establish and consolidate its leadership of manager in partnership with the team.
2
Lead and facilitate your team
- Identify the role of the team within the company.
- Develop your image as a leader.
- Successfully integrate newcomers.
- Manage the difficult personalities.
- Encourage public speaking and initiatives. Recognize them, canalize them and make them useful.
- Make accept the changes.
Exercise
Exercises of team meetings with various types of employees (easy, difficult)
3
Know how to communicate
- Guidelines: structure your thoughts, organize your ideas, positive the unforeseen, make yours the decisions and present
- Be convinced and convincing : involve your audience, argue to persuade, rely on objections to enhnace and reinforce your
- On negative points : refocus, reframe without demotivating, announce the bad news, manage the disagreements.
Exercise
Communication exercises.
3d
- 21h00 
Download in PDF format
Share this course by email