1

Agility overview

• Why agility? New needs, motivations, culture, principles, the benefits.
• The manifesto and its principles.
• Its fields of application.
• Comparison with traditional methods.
• Origins and manifesto.
• Overview of Scrum and other agile methods.
• Discussions¤Analysis and sharing of experiences.

2

The Scrum Guide™

• Scrum theory: empirical process, pillars, values.
• Artifacts: Increment, Product Backlog, Sprint Backlog, Definition of Done.
• Global view of the events and the Sprint concept.
• Events: Sprint planning, Daily Scrum, Sprint Review, Sprint Retrospective.
• Roles: the Scrum team, the Product Owner, the Scrum Master, the development team.
• Scenario¤Analysis and thinking about roles.

3

The Scrum Master

• Their qualities and skills.
• Their relationships with stakeholders.
• Multiple duties.
• Collaboration between the Product Owner, Scrum Master, and team around the Product Backlog.
• Changes to the Product Backlog.
• Hands-on work ¤Setting up a Product Backlog. Work on User Stories.

4

Best practices to master

• Estimation and velocity.
• Techniques: Wall planning, planning poker.
• Product Backlog (what it contains, prioritization, refinement) and User Stories (the different writing models).
• Visual management (monitoring and information radiators): Kanban board, Burndown chart, Burnup chart, etc.
• The retrospective (how it works, examples of techniques).

5

Role and behavior of the Scrum Master

• Being able to remove obstacles (in the team, in the organization).
• Servant Leader and coaching.
• How to identify communication and collaboration problems.
• Team cohesion and values (steps in creating a team, tools for sharing values).
• Tools to facilitate team decision making (five-finger voting, decider protocol, resolver protocol, etc.).
• Managing conflicts in the team.
• Hands-on work ¤Setting up Sprints. Role-playing meetings.

6

Preparation and certification

• Tips for the exam.
• Mock exam with commented correction.
• Providing a voucher for the official examination.
• Exam¤Taking the Professional Scrum Master I certification from Scrum.org. This exam (MCQ in English) is open-book.