1

The skills of a requirements engineer

• Refreshers about Foundation level.
• Skills required in the area of elucidation and consolidation.
• Use assessments of the skills needed to elucidate and consolidate the requirements.
• Means of personal improvement.
• Use the Schulz von Thun communication model.
• Process of change.

2

Source and source of requirements

• Identifying, classifying, and managing stakeholders.
• Instituting the concept of personae.
• Identifying, classifying, and managing documents.
• Setting up a document library.
• Identifying, classifying, and managing operational systems.
• Establishing a documentation framework for operational systems.

3

Elucidation techniques

• Characteristics of elucidation techniques (choice grid).
• Questioning techniques (interviews, surveys).
• Observation techniques (observation, learning, contextual inquiry).
• Creativity techniques (brainstorming, 6 hats, analogy, Osborn).
• Artifact-based techniques (archaeology, perspective, reuse).
• Elucidation support techniques (prototyping, reviews, experimentation, user stories).

4

Consolidation techniques

• Types of conflicts (The 5 types, escalation model, technical choices, consolidation versus type of conflict).
• Conflict resolution techniques (agreement, compromise, determining alternatives).
• Voting or arbitration methods (votes, decision matrices).
• Analytical methods (CAF and PMI methods, cost/benefit analysis).

5

IREB CPRE Advanced exam (part 1 completed at the end of day 3)

• Overview of the two parts of the exam
• Part 1: 1.25 hour mock exam in the form of multiple-choice questions with corrections; the real exam will then be taken at 3:30 p.m.
• Part 2: Overview of the rules of this additional exam, to be carried out personally within the next 12 months.