1

Agile and Scrum.

• Refreshers about the Manifesto.
• Overview of the Scrum framework.
• Scrum theory (empirical process, values, pillars).
• Major artifacts (product backlog, definition of done, etc.).

2

The coaching role of the Scrum Master

• What is coaching? Postures and when to adopt them.
• Servant leader.
• Communication (setting a goal, elements of communication, positive communication).
• Conflict management (types of conflicts, different ways of resolving conflicts).

3

The "ideal" Scrum Master: identify the qualities that a Scrum Master should have.

• The Scrum Master and the team
• Tools to help self-organization (decision-making, problem-solving, organization).
• Visual management.
• Serious Games (when to use them, importance of debriefing).
• Psychological games (when to use them, precautions to take).

4

- Group discussion

• Feedback on tools/games/workshops used by participants.
• Scaling up Scrum
• Scrum of scrums.
• Overview of Nexus (definition, context, framework and process flow).
• Nexus roles.
• Nexus events.

5

• Preparing for the exam
• Tips for the exam.
• Mock exam with commented correction.

6

Daily Scrum (revitalize the daily meeting).

• Sprint Review.
• Sprint Retrospective.

7

Certification exam