1
Fundamental principles
- Ease of use.
- User experience concepts.
- Accessibility.
- Evaluating usability, user experience and accessibility.
- Usability evaluation in human-centered design.
2
Usability and accessibility standards
- User interface guide for major manufacturers.
- ISO usability standards.
- Accessibility standards: ISO, WCAG, other regulations.
- Practicing applying ISO accessibility standards and WCAG rules to different project types.
Hands-on work
Step-by-step approach to usability testing.
3
Preparing a usability test.
- Conducting usability tests.
- Communicating usability test reports.
- Quality control of a usability test.
4
Hands-on work
- Creating a usability test for a given scenario. Analyzing a usability test report. Several examples of best practices for communicating about test results.
- Certification exam
- Conditions for taking the exam.
- Mock exam, corrections.
- Questions and discussions.
Hands-on work
Taking the Usability Testing exam: One-hour multiple choice, 40 questions. 65% correct is required to pass.
5
Risks in usability, accessibility, and UX
- Introduction to risks.
- Usability-related risks.
- Types of risks related to user experience (UX).
- Risks associated with accessibility.
- Risks in the context of the project.
- Hands-on work
- Studying a project’s background and identifying types of usability risks that could arise.
Hands-on work
Steps of the usability review.
6
Risks and opportunities.
- Informal review.
- Expert review.
- Heuristic evaluation.
Exam
Using the usability review checklist “Heuristic Evaluation” to analyze the usability aspects of an application.
2d
- 14h00 
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