1

Introduction to DevOps

• History, emergency, fundamentals, and benefits.
• Digital transformation and DevOps.
• Keys to a profitability analysis.
• Domains of skill and knowledge, and framework of knowledge.
• DevOps Agile Skills Association (DASA).

2

DevOps culture

• Organized around a team concept.
• Cultural aspects of a team. Mindset and quality of service at the source.
• Key elements: Motivated teams, visual management, continuous improvement, problem solving, Kaizen mindset.
• Leadership in a DevOps environment. Leadership and feedback.
• Setting up a DevOps culture.
• Cultural change.

3

DevOps organization

• Organizational models. Impacts.
• Aligning the organizational model with IT.
• Importance of DevOps hybrid versions.
• Autonomous teams. Conway’s law and architecture of organizations.
• Architecture and design for DevOps. Complexity/quality relationship.
• Micro Services Architecture (MSA). Architecture for systemic resilience.
• DevOps governance.

4

Processes

• Process basics.
• DevOps compared to ITSM.
• Benefits of Agile. Agile and Scrum.
• Fundamentals of Lean. The eight types of waste. Mapping value flows.
• Optimizing commercial value and business analysis.
• Role of a minimum viable product in an Agile process.
• Role of segments in mapping requirements.

5

Automation

• Automation for software delivery.
• Automation of continuous delivery: Definition, objectives, advantages, etc.
• Automation of continuous distribution. Impacts. DevOps versus continuous delivery.
• Emergence of the cloud and impacts in DevOps organizations.
• Automated procurement.
• Applying cloud concepts in an organization.

6

Measurement and improvement

• Need for measurement and feedback.
• Choosing the right metrics. Best practices (MTTR). The five leading indicators of IT performance.
• Monitoring and recording.
• Optimized monitoring for DevOps. Feedback culture.
• Conclusion and mock exam.
• Taking the exam.