Based on the principle of gradual improvement, CMMI for development is a repository of good practice which aims to project management software development, system and hardware. After the training, participants will have understood the philosophy and architecture of the repository, its usefulness for improving the practices of their organizations, the modalities of implementation and the implications in terms of organization, load working and improving the quality of service.
Based on the principle of gradual improvement, CMMI for development is a repository of good practice which aims to project management software development, system and hardware. After the training, participants will have understood the philosophy and architecture of the repository, its usefulness for improving the practices of their organizations, the modalities of implementation and the implications in terms of organization, load working and improving the quality of service.
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IT service managers, IT service management project leaders, quality managers.
Participants should be familiar with the concepts of IT project management and/or development life cycles. This course is an excellent preparation for the official SEI "Introduction to CMMI" course.
1
Introduction
- What is a process: definition, "mature" process, "institutionalised" process, success factor.
- What is a maturity model.
- What is the Capability Maturity Model Integrated; origins, enhancements beyond the CMM.
2
Process Improvement
- Basic concepts and benefits of process improvement.
- What is the improvement cycle.
- What CMMI brings to the improvement cycle.
3
General architecture of the CMMI
- Structure of the continuous and staged representations.
- Basic model concepts: levels, process areas, goals, practices.
- Overview of the 5 maturity levels.
- Characteristics of organisational behaviour.
4
Details of the staged representation
5
Implementing the model
- Setting up an improvement programme: assessment, deployment, duration; the process improvement cycle; managing improveme
- Appraisals: self-assessment; official appraisals; different approaches; gap analyses.
6
Conclusions
- Examples of improvement implementation and results.
- Key success factors and errors to avoid, based on the instructor's practical experience.
- A few key figures
Hands-on work